Q 1: How long have ClimaTrek products been on the market?
A: ClimaTrek bulkhead products were first introduced in 2022, after over two years of research and development. ClimaTrek is a member of the Rite-Hite family of product lines, many of which have been serving the cold chain industry for decades.
Q 2: What is the warranty on ClimaTrek products?
A: ClimaTrek products are covered by a 12-month warranty against defects in material and workmanship, and a 12-month limited customer satisfaction guarantee. Refer to our Terms for more information.
Q 3: Can I get other products, like center divides, curtains, etc. from ClimaTrek?
A: Yes, many additional products are in development and will be introduced in the coming months. If you have an immediate need for a product you don’t see on our website,
contact us and we’ll get in touch with you.
Q 4: Is Barracuda Bulkhead Repair part of ClimaTrek?
A: Barracuda is a sister operation, managed by the same team at Rite-Hite, but with local operation in the Atlanta, Georgia market only at this time.
Q 5: What type of maintenance is required for ClimaTrek products?
A: ClimaTrek products are designed to last and stand up to harsh trailer environments. We ask that you inspect the bulkheads regularly and repair any damaged handles, straps or tears to the fabric.
Q 6: Can I order custom labeling on my bulkheads?
A: Yes, we can add customer logos or other labeling for an additional charge.
Q 7: How do I order ClimaTrek products?
A: Complete the
information form on our website and a ClimaTrek expert will reach out to you to gather additional information on your needs.
Q 8: What are current lead times?
A: Current product lead time is 3-4 weeks from order entry date.
Q 9: What are the weights of the different ClimaTrek bulkheads?
A: TBH – 65 lbs. (29.5 kg), TBHFP – 33 lbs. (15 kg), TBHZ – 98 lbs. (44.5 kg)
Q 10: Can I get ClimaTrek products through my Rite-Hite Rep?
A: No, ClimaTrek products are sold direct. If you’re interested in ordering or would like more information, please complete our
information form and we’ll get back to you within 1 business day.
Q 11: What is the benefit of ARCEL® Foam?
A: ARCEL® foam is a high-performance foam using a blend of both Polyethylene and Polystyrene. ARCEL provides the best of both polymers allowing it to have exceptional toughness, flexibility and durability in a lightweight foam. The lightweight construction is resilient to puncture, flaking, tearing and breaking. All of these benefits can be felt and seen in the quality of the ClimaTrek bulkhead.
Q 12: When would I use a Z-shaped configuration bulkhead?
A: The Z-shaped configuration is used when you have an odd number of pallets that need to be separated between temperature zones. The single panel that is used can easily be stored against the trailer wall when necessary to return to a traditional bi-fold bulkhead application.
Q 13: How do you store the single filler panel when it is not being used in the Z-shaped configuration?
A: The TBH Filler Panel (TBHFP) comes standard with innovative magnets that, when e-track is present, allow you to store the panel against the steel e-track. When e-track is not present it can be stored against the wall using a load lock or off the trailer near the dock.
Q 14: Is your Universal Center Hinge standard on all of your bulkheads?
A: Yes, the ClimaTrek Universal Center Hinge is standard on all TBH bulkheads. It provides access either in or out allowing you the greatest flexibility in your trailer when using your TBH. This is
typically seen as an upgrade on competitive models.
Q 15: Can I get a vent with a ClimaTrek bulkhead?
A: Yes, when required, a vent is an option that can be installed in the TBH. This allows the ability to control frozen airflow into the cooler zone and help regulate the temperature when a remote evaporator is not present.
Q 16: Is the HMWPE skid plate standard?
A: Yes, ClimaTrek bulkheads come standard with a 1/8” thick x 12” high HMWPE molded skid plate to withstand harsh environments and extend the life of the bulkhead.
Q 17: Is the fabric that you use anti-microbial?
A: Yes, ClimaTrek bulkheads are made with 18 oz. anti-microbial vinyl fabric.
Q 18: What is the panel thickness?
A: 2.5 inches.
Q 19: Can the ClimaTrek bulkhead be used with E, F & A track?
A: Yes, the straps can be ordered with E, F or A type clips.
Q 20: What have you done to allow for the panel to be so light?
A: With the use of the ARCEL foam and limiting the amount of metal hardware used, we have strived to make the lightest panel possible to make it easier on all users.
